Frequently Asked Questions

Here we provide answers to common questions about our dog and cat grooming services. If you have a question that isn’t answered here, please don’t hesitate to contact us. We’re happy to help in any way we can!

Hygiene: Regular grooming keeps the dog’s coat and skin clean, reducing the risk of infections and skin issues.

Health: Grooming helps detect any physical issues such as lumps, bites, or rashes that may require veterinary attention.

Comfort: Regular grooming helps remove dead hair, mats, and tangles, reducing discomfort and keeping the dog cool in warm weather.

Appearance: Grooming can improve the dog’s appearance and make them look their best.

Short-haired breeds: These breeds typically only need a bath and brush-out every 4 to 8 weeks,
although some may require more frequent grooming to maintain their coats.

Long-haired breeds: These breeds may need to be groomed every 4 to 6 weeks to prevent mats
and tangles, and to keep their coats in good condition.

Double-coated breeds: These breeds typically shed seasonally and may require more frequent
grooming during those times to help manage the shedding process.

Dogs with skin issues: Dogs with sensitive skin or allergies may need more frequent grooming
to maintain good skin health.

Dogs with specific needs: Dogs with long, curly coats or those with matted fur may need more
frequent grooming to keep their coats in good condition.

The duration of a grooming session depends on the breed, size, and coat condition of your dog. Typically, a grooming session lasts 2-3 hours, but it may vary based on your pet’s needs.

Due to safety concerns and distractions, we do not allow pet owners to stay with their dogs during grooming sessions. However, we assure you that our compassionate and experienced team will provide a safe and comfortable environment for your furry friend.

Yes, we can accommodate deaf or blind animals for grooming services. Our experienced and compassionate team of groomers are trained to handle all types of animals with care and safety as our top priority.

Yes, taking your cat to a groomer is worth it, as it can improve their overall hygiene and health. Professional grooming includes bathing, brushing, nail trimming, ear cleaning, and more, which helps to prevent mats, hairballs, and other health issues. Additionally, grooming helps to reduce shedding and keep your cat’s coat clean and healthy.

Grooming services for cats include bathing, brushing, nail trimming, ear cleaning, and fur trimming. Our experienced groomers use gentle techniques to ensure that your cat feels comfortable and relaxed during the grooming session. We also offer additional services and other grooming needs specific to your cat’s breed and coat type.

Cancellation policy NO CALL NO SHOW: If you are unable to keep your scheduled appointment, PLEASE give a 48-hour notice to ensure that you will not be charged for the appointment and out of RESPECT for your groomer. Appointments not canceled or rescheduled within the 48-hour requirement will result in a 50% charge of appointment cost; subsequent canceled or rescheduled will require FULL PAYMENT and CREDIT CARD kept on file before future appointments can be scheduled.

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